Privacy Policy
Effective Date: June 1, 2020
Buena Vida Insurance Specialists (“we,” “our,” or “us”) values your privacy. This Privacy Policy (“Policy”) outlines how we collect, use, and safeguard your personal information when you visit our website or use our online services. It reflects our commitment to protecting your data and complying with applicable privacy standards.
We reserve the right to update or change this Policy at any time. We encourage you to review this page periodically. If we ever plan to use your personal information in a manner significantly different from what was stated when collected, we will notify you by email and provide you the option to opt out of the new use.
This Policy applies to Buena Vida Insurance Specialists and governs all data collection and usage through our website: www.buenavidainsurance.com. By using our website, you agree to the terms described in this Policy.
Please note: This Policy does not apply to other websites we may link to. We encourage you to review the privacy policies of any third-party websites before providing them with your personal information.
1. Information We Collect
You may choose to provide personal information voluntarily. Without it, we may be unable to register you or deliver certain services.
Types of information collected:
- Personal information (e.g., name, address, email, billing or credit card details) used to process transactions or deliver requested services.
- Non-personal information (e.g., demographic data, browser type, IP address, operating system) used to improve our services.
Information is collected through surveys, membership forms, emails, and other voluntary submissions.
2. Why We Collect Information and How Long We Keep It
We collect information for the following purposes:
- To better understand your needs and deliver requested services.
- To improve our offerings and user experience.
- To send promotional emails (with your consent).
- To invite you to participate in surveys or research (with your consent).
- To personalize your website experience.
We retain data only as long as necessary, based on:
- Relevance of the information.
- Legal or regulatory obligations.
- Contractual relationship.
- Your consent.
- Our legitimate interests.
3. Use of Information Collected
Buena Vida Insurance Specialists does not sell, rent, or lease customer information to third parties.
We may use your information to:
- Operate and manage our website and services.
- Inform you of relevant services or offerings.
- Conduct surveys or gather feedback.
We may use third-party platforms (e.g., Facebook, Instagram) that collect data such as your IP address and require cookies. These platforms are governed by their own privacy policies.
4. Disclosure of Information
We will not share your information except under the following circumstances:
- To fulfill the services or products you request.
- As described in this Policy or with your explicit consent.
- In anonymized or aggregated forms.
- When required by law or legal process.
- With auditors under confidentiality agreements.
- To enforce our Terms of Service.
- To protect the rights and property of Buena Vida Insurance Specialists.
5. Non-Marketing Communication
We may contact you for non-promotional reasons, such as:
- Security alerts or data breaches.
- Service updates or account issues.
Notices may be provided via email, website announcements, or public notices.
6. Children Under the Age of 13
Our website is not intended for children under 13. We do not knowingly collect personal information from children. If such data is inadvertently collected, we will delete it promptly or obtain verified parental consent.
7. Unsubscribe or Opt-Out
You may unsubscribe from our communications at any time by emailing info@buenavidainsurance.com. To opt out of third-party communications, please contact those websites directly.
8. Links to Other Websites
Our site may include links to other websites. Buena Vida Insurance Specialists is not responsible for the privacy practices or policies of external sites. Please review their privacy statements individually.
9. Notice to European Union Users
Our services operate primarily in the United States. If you provide information from within the EU, your data will be transferred to and processed in the U.S. By using our site, you consent to this transfer and processing.
10. Security
We take security seriously. Personal data is encrypted during transmission (look for the lock icon and “https” in your browser) and stored in secure systems accessible only to authorized personnel.
11. Acceptance of Terms
By using our website, you agree to the terms outlined in this Policy. Continued use after updates indicates your acceptance of the revised terms.
12. Contact Us
If you have any questions or concerns regarding this Privacy Policy, please contact us:
Email: info@buenavidainsurance.com
Phone: 575-650-9612
Mailing Address:
Buena Vida Insurance Specialists
4102 Seneca Dr
Las Cruces, NM 88005
SMS Consent
By providing your phone number and clicking “Submit,” you consent to receive text messages from Buena Vida Insurance Specialists. Messages may include appointment reminders, policy updates, service information, and occasional promotional content. Message and data rates may apply. You may opt out at any time by replying “STOP.” For help, reply “HELP” or contact us at info@buenavidainsurance.com or 575-650-9612.
We value your privacy. Your information will never be sold or shared, and will only be used in accordance with our Privacy Policy.By providing your phone number and clicking “Submit,” you consent to receive text messages from Buena Vida Insurance Specialists. Messages may include appointment reminders, policy updates, service information, and occasional promotional content. Message and data rates may apply. You may opt out at any time by replying “STOP.” For help, reply “HELP” or contact us at info@buenavidainsurance.com or 575-650-9612.
We value your privacy. Your information will never be sold or shared, and will only be used in accordance with our Privacy Policy.
